This is because IT professionals who earn their ITIL certificate often go on to earn more advanced certifications. ITIL Foundation is also associated with higher-than-average salaries. Its first update since 2011, ITIL 4 covers the latest best practices in IT service management (ITSM), the new terminology that organizations are using within ITSM, and how DevOps, Agile, and Lean IT are affecting the ITSM domain. ITIL Foundation has been an industry staple for years, but the upgrade to ITIL 4 in early 2019 only added to this certification’s popularity amongst those who manage IT best practices. For those planning to pursue certification this year, 7.2% have ITIL Foundation in their sights. Over 12% of IT professionals have earned their ITIL Foundation certificate, making it the most popular certification in North America. Here are the five most widely-held certifications this year. Other top categories include Microsoft, Cisco, CompTIA and ITIL/IT service management. Advanced-level IT certifications, like (ISC) 2’s CISSP and ISACA’s CISM, though still popular, did not crack this year’s top 5.Ĭybersecurity remains the most popular certification category, though you’ll only see one cybersecurity credential on this list. In North America, our survey respondents tend to hold more foundational-level certifications than past years. Let’s take a sneak peek at some certification numbers and examine the most popular credentials held by IT professionals. Global Knowledge’s annual IT Skills and Salary Report has yet to be released for 2020-but we’re not going to make you wait for all of the findings.
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